Our 2017 Asia Pacific Operators’ Symposium was held in the vibrant city of Kuala Lumpur on 12th & 13th of September.
Recurring every two years, the symposium is a key moment for us to get closer to our customers.
During the two days, we discussed about our achievements, objectives and innovations. Because we are Customer Centric, it was also the right timing to get their feedback for our continuous improvement and to help in building our future together.
In continuity with our “Focused on You” campaign, we introduced our strategy through 5 new axes: Your Helicopter Engines, Partnering with You, Supporting You, Bringing You Added Value, and Building the Future with You.
We had the honor to receive the Chief of the Royal Malaysian Air Force, The Honorable Brigadier General Tan Sri Affendi bin Buang who did the opening speech. His speech was followed by Dato’ Dr. Sheikh Muszaphar Shukor’s testimony, Malaysia’s first astronaut.
Many customers took part to the preparation of the symposium as they went on stage to testify about their experience with our engines.
“As my first Symposium, I think it was a perfect way to meet customers in a different context and a relaxed atmosphere. This was an opportunity for operators to learn more about our products and services and to meet our top management. I had many positive feedback from my Nepalese customers who were very enthusiastic about the attention and commitment received during the event.”
Mukesh DHAWLA, Customer Service Manager